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Hospital Policies

Appointment Policy 
To allow ample time for all patients and scheduled surgical procedures, we operate primarily by appointment. Emergency cases always receive top priority, which is why occasional appointment delay is inevitable. Please know that we make a sincere attempt to see each client on time. 

For your convenience, "drop-off" appointments are available. A "drop off" means you may bring your pet at the time that works best for you and leave him/her with us for several hours. Usually we will ask you to "drop off' sometime in the morning so our doctors can examine your pet either between appointments or at the time reserved for admitted patients. Once the doctor is done, she will give you a call to discuss the findings and give you discharge instructions. 

For the safety of all animals in our care, we require that all vaccinations be up to date. Even though we make every effort to make our patients feel comfortable during visits, they may be a little uneasy about new people, new surroundings and other pets. This is one of the reasons we ask you to restrain your pet. We ask that animals be placed on a leash or in pet carriers before entering the waiting room. 

Payment Policy 
We require full payment at the time that services are rendered. For your convenience, we accept Visa, MasterCard, Discover, American Express, cash and personal checks. We also accept Care Credit. You can apply for Care Credit online by visiting www.CareCredit.com 

Patient Arrival Policy 
For your protection, and that of others, all dogs must be on a leash and properly controlled while in the waiting area or exam rooms. 
All cats must be presented in an appropriate cat carrier or on a leash.

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Location

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Office Hours - Monday through Friday, we close for the lunch hour from 12:30 to 1:30 PM.

On the second Friday of each month, we close from noon to 2 PM for our staff meeting.

Littleton Office

Monday:

7:30 am-6:00 pm

Tuesday:

7:30 am-6:00 pm

Wednesday:

7:30 am-6:00 pm

Thursday:

7:30 am-6:00 pm

Friday:

7:30 am-6:00 pm

Saturday:

8:00 am-12:00 pm

Sunday:

Closed